Frequently Asked Questions

Everything you need to know about Tutor Nico. Can't find your answer? Contact us at hello@tutornico.com.

About Tutor Nico

What is Tutor Nico?

Tutor Nico is an AI-powered language coach for Italian, Spanish, French, and German that lives on Telegram. Every day, Nico sends you a conversation prompt, you reply in your target language, and Nico gives you personalized corrections and mini grammar lessons.

Do I need to know the language already?

Not at all! Nico adapts to your level in Italian, Spanish, French, or German. Complete beginners can start with simple responses, and Nico will guide you from there. More experienced learners get more challenging prompts.

How does the daily coaching work?

Each day, Nico sends you a conversation topic — things like food, travel, or everyday life. You reply whenever you're ready (no time pressure). Nico then reads your response, praises what you did well, corrects any mistakes, and explains the grammar.

Do I need Telegram?

Yes, Tutor Nico works exclusively through Telegram. It's free to download on iOS, Android, and desktop. You'll need a Telegram account to use Tutor Nico.

What languages does Nico teach?

Nico coaches Italian, Spanish, French, and German. Each language gets its own daily conversation prompts, corrections, and grammar explanations tailored to that language's specific patterns and common learner mistakes.

Can I practice more than one language?

Absolutely. You can practice any of Nico's supported languages — Italian, Spanish, French, and German. Each coaching session focuses on one language at a time so you get targeted feedback.

Billing & Pricing

How much does Tutor Nico cost?

Tutor Nico offers two plans: Monthly at $10/month and Annual at $100/year (save $20). Both plans include all features, including Vocab Drill Mode for tricky words. See our pricing page for details.

Is there a free trial?

Yes. The monthly plan includes a 3-day free trial, and the annual plan includes a 1-week free trial. You can cancel during the trial at no charge. See our Terms of Service for trial details.

What payment methods do you accept?

Payments are processed securely by Paddle, our merchant of record. Paddle accepts major credit/debit cards and PayPal. You'll see "Paddle.com" on your bank statement.

How do I cancel my subscription?

You can cancel anytime through the link in your Paddle receipt email. Cancellation stops future billing but you keep access until the end of your current period. See our Refund Policy for details.

Tax & Receipts

Will I be charged tax?

Paddle handles all tax calculations based on your location. Applicable taxes (VAT, sales tax, etc.) are added at checkout and shown before you pay.

How do I get a receipt?

Paddle sends a receipt to your email after each payment. You can also request receipts through the Paddle customer portal linked in your receipt email.

Privacy & Data

What data does Tutor Nico collect?

Tutor Nico processes your Telegram messages during coaching sessions to provide corrections. We also collect your email if you join the waitlist, contact support, or receive billing receipts through Paddle. See our Privacy Policy for the full breakdown.

Is my conversation data stored?

Your conversation history is used to personalize your learning experience. See our Privacy Policy for details on data retention and your rights under GDPR.

Cancellation & Refunds

How do I get a refund?

Refund requests are handled through Paddle. Use the link in your Paddle receipt email to request a refund. See our Refund Policy for eligibility details.

What happens when I cancel?

When you cancel, you keep access to Tutor Nico until the end of your current billing period. After that, daily prompts stop. You can resubscribe anytime.

Still Have Questions?

Email us at hello@tutornico.com — we typically respond within 24 hours.